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Privacy Policy

Introduction

At Servochem, we take the privacy of everyone who visits our website seriously. This page explains what information we collect when you browse our site, how we use it, and what choices you have. We recommend reading this before you submit any personal details through our website.

By continuing to use this site, you agree to the practices described here. If we ever update this policy, the revised version will be posted on this page with a new effective date. We will not apply any changes retroactively.

Information We Collect

We collect personal information only when you voluntarily share it with us, for example when you fill out our enquiry form, request a quote, or send us a business or manufacturing partnership request. This may include your name, email address, phone number, company name, and any details related to your enquiry.

In addition to that, our website may automatically collect certain non-personal information such as browser type, device information, pages visited, time spent on the site, and approximate geographic information derived from browser or IP data. This information helps us understand website usage and improve user experience.

We do not collect payment details, medical records, or any other sensitive data through this website.

How We Use Your Information

Any personal information you share with us is used solely to respond to your enquiry, process a quote request, or evaluate a business or manufacturing partnership.

We do not use your contact details for unrelated marketing, and we do not add you to any mailing list without your permission.

The non-personal and technical data we collect is used only to analyse general website usage and improve the experience for future visitors.

Cookies and Tracking

Our website uses cookies, which are small text files stored on your device when you visit the site. We use them to understand visitor behaviour, track page views, and improve site functionality.

Cookies do not allow us to collect personally identifiable information on their own. However, if you have previously submitted your details through our site, that information may be linked to cookie data in aggregate form.

You can disable cookies through your browser settings at any time. Please note that doing so may affect how some parts of the website function.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing or commercial purposes.

We may share your information only in situations where it is legally required, or where it is necessary to prevent fraud or protect the interests of our business or users. Any third parties involved in such cases are expected to handle information with confidentiality.

Data Security

We take reasonable steps to keep your information secure. Access to any personally identifiable information collected through this website is restricted to authorised personnel only, and those individuals are required to maintain confidentiality.

While no online platform can guarantee absolute security, we maintain reasonable administrative and technical safeguards to protect information shared through our website.

Healthcare and Manufacturing Disclaimer

The information available on this website, including details about our product categories and manufacturing capabilities, is intended for general business and informational purposes only. It should not be considered medical advice, diagnosis, or treatment guidance.

Healthcare professionals and business partners should always exercise independent judgment before relying on any information published on this site.

Your Rights

If you would like to review, update, or request correction of the information you have shared with us, you may contact our team using the details provided below. We will make reasonable efforts to respond to genuine requests within an appropriate timeframe.

Contact Us

Servochem

Plot No: 352, Industrial Area, Phase 1, Panchkula, Haryana 134113